support 

Thank you for visiting Talon's support page. 

Having trouble? We're here to help.  Please read on to solve for common issues before reaching out to our customer service department. For any issues or returns, please email: support@t-falcon.com

 

Return policy

All orders are eligible for return within 30 days of delivery. Products that are damaged by the customer do not qualify for a refund.

To start your return, please email: support@t-falcon.com.

Repairs

Unfortunately, we do not offer repairs or replacement parts at this time. If your product arrives damaged, please initiate a return request to receive an exchange or refund. Please contact our customer service department for any questions: support@t-falcon.com

You can view our Terms of Sale for more details. 

 

purchases

What if my ring doesn't fit?

All Talon ring orders do come with an insert for the band, to perfect the fit. If the size discrepancy is too large for your index finger, you may return or exchange your order within 30 days of delivery. Please email our support department to start the process: support@t-falcon.com.

I have a billing question - what do I do?

All billing questions regarding orders can be directed toward our support department. Email us with your request: support@t-falcon.com.

here can I view the Terms of Sale?

Please view the Terms here. This is a legal agreement that you enter into automatically when you place an order with us.

For any other questions regarding purchases, please email: support@t-falcon.com

 

 

 

shipping

Pre-orders will be shipped in Spring 2018. Pre-orders are only eligible for shipping in the USA. 

All customers will receive an order confirmation and a shipping confirmation once their order has been shipped. You will not be charged for your pre-order until your order has shipped. 

 

 

Technical issues

We'll be posting some self-help tips for your technical issues here soon.

In the meantime, should you experience any issues, please email us: support@t-falcon.com